At CN, we strive for excellence and know that it takes the right team to keep things moving. We work closely with our port and terminal operator partners to provide great service and keep the north American economy moving. Together, the ports, terminals, and CN, have agreed to service level agreements (SLA) to uphold joint objectives.
We each track and compare metrics daily, like container turnaround time, and when something is off, we find a solution as a unified team. With Port Managers stationed across key ports in Canada, our collaboration is constant and effective.