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Your Industry
Automotive
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Forest Products
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Dimensional Loads
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Grain
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- Western Canada Operations Update
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- Western Canadian Grain Report
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  - Western Canadian Grain Report
- Grain Insight Podcasts
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- Grain Documents and Programs
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  - Grain Documents and Programs
Metals & Minerals
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Petroleum & Chemicals
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Intermodal Wholesale
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Our Services

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Our Services
Rail
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Intermodal
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- Intermodal
Trucking
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Supply Chain Services
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- Supply Chain Services
- Transload and Distribution
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  - Transload and Distribution
- Logistics Parks
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- Customs Brokerage Service
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- Freight Forwarding
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  - Freight Forwarding
- Marine
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- Private Car Storage
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Business Development & Real Estate
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- Business Development & Real Estate
Maps and Network
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- Maps and Network
- Intermodal Terminals
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Customer Centre

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Customer Centre
New to Rail
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- New to Rail
- FAQ
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Prices, Tariffs & Transit Times
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- Prices, Tariffs & Transit Times
- Fuel Surcharge
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- Exchange Rate
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- Optional Service Tariffs
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- Terminal to Port Service Grids
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  - Terminal to Port Service Grids
Shipping Tools and Processes
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- Shipping Tools and Processes
- Carload Shipping Tools
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  - Carload Shipping Tools
- Intermodal North America Shipping Tools
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  - Intermodal North America Shipping Tools
- Intermodal Overseas Shipping Tools
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  - Intermodal Overseas Shipping Tools
- EDI (Electronic Data Interchange)
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  - EDI (Electronic Data Interchange)
- Automate
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  - Automate
- Freight Claims
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- Customs Process
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- Private Empty Railcars
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- Commercial Dispute Resolution
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- Rail Service Review
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  - Rail Service Review
Safety Guidelines and Regulations
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- Safety Guidelines and Regulations
- Safety Regulations
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- Damage Prevention
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  - Damage Prevention
- Equipment Specifications
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  - Equipment Specifications
- Loading Rules & Instructions
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  - Loading Rules & Instructions
- Overload Policy
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  - Overload Policy
- Shipping Dimensional Loads
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  - Shipping Dimensional Loads
- Track Specifications and Maintenance
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  - Track Specifications and Maintenance
- CN Campus Customer Training
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  - CN Campus Customer Training
Stay Informed
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- Stay Informed
- Customer News
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- Events Calendar
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Customer Service Contact
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Safety

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Safety
Frequently Asked Questions
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- Frequently Asked Questions
Municipalities
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- AskRail
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- Crossings
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- Moving Dangerous Goods
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- First Responders Resources
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- Dangerous Goods Team
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  - Dangerous Goods Team
- Key Route Risk Assessments
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  - Key Route Risk Assessments
- Rail Bridges
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- Questions and Comments
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Neighbours
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- Living by the railway
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  - Living by the railway
- Parents and Children
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- ATV and Snowmobile Safety
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- Rail Safety Week
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- Questions and Comments
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Customers
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- Employees
- Our Approach
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- Looking Out For Each Other
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- Contractors - eRailsafe
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  - Contractors - eRailsafe
  - Utility Installations
  - CN Right of Way Insurance Requirements
- Employee Involvement
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CN Police Service
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Safety Metrics
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Regulations
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- Regulations

Delivering Responsibly

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Delivering Responsibly
Governance
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- Governance
- Board Mandate and Committees
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- Risk and Business Continuity
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- Code of Business Conduct
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- Reporting Violations
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  - Reporting Violations
- Political Contributions and Activities
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  - Political Contributions and Activities
Environment
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- Environment
- EcoConnexions Programs
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- Emissions
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- Waste Management
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- Biodiversity and Land Management
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  - Biodiversity and Land Management
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- Environmental Investigations on CN property
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  - Environmental Investigations on CN property
People
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- People
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- Equity, Safety and Well Being
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  - Equity, Safety and Well Being
- Glossary of Terms
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Community
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- Community
- Health & Safety
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- Transportation Education
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- Environmental Sustainability
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  - Diversity
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- CN Railroaders in the Community
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  - Eligibility and Grants
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- Donations and Sponsorships - FAQ
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  - Donations and Sponsorships - FAQ
- CN Community Fund
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  - CN Community Fund
- Noise
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  - Noise

Intermodal Retail Specific Requests

Retail Orders

1-866-627-8540

Email Retail Orders

Retail Appointments

1-866-627-8579

Email Retail Appointments

Retail Releases

1-866-627-8529

Email Retail Releases

Proof of Delivery

Email Proof of Delivery

Optional Services

Email Optional Services

Retail Web Support

1-866-598-8483

Email Retail Web Support

Transborder Reservation
Door-to-door U.S

1-866-753-0770

Email Transborder Reservation

Reservation Requests
Ramp-to-Ramp

Email Reservation Requests

Export Reservations
Gate Appointments
Container Storage

1-866-851-7837

Email Export Reservations

Ramp-To-Ramp Delivery

1-866-598-8479

Email Ramp-To-Ramp Delivery

General Contacts

Public Inquiries

Emergency (CN Police)

Human Resources

Mailing Address

Montreal (Headquarters)

Sales & Marketing Contacts

Sales

Products

Customer Service Contacts

eBusiness Service

Service Delivery Representatives

Freight Claims

Intermodal Customer Service

Intermodal Retail General Inquiries

Intermodal Retail Specific Requests

Steamship Lines contact groups

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Delivering Responsibly

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Events Calendar