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Your Industry
Automotive
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Fertilizer
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Forest Products
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- Forest Products
- Efficient Receiver Report
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  - Efficient Receiver Report
- Centerbeam Auction Program
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  - Centerbeam Auction Program
Dimensional Loads
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- Dimensional Loads
Grain
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- Grain
- Grain Plan
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  - Grain Plan
- Western Canada Operations Update
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  - Western Canada Operations Update
- Western Canadian Grain Report
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  - Western Canadian Grain Report
- Grain Insight Podcasts
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- Grain Documents and Programs
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  - Grain Documents and Programs
Metals & Minerals
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Petroleum & Chemicals
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Intermodal Wholesale
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Our Services

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Our Services
Rail
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Intermodal
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- Intermodal
Trucking
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Supply Chain Services
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- Supply Chain Services
- Transload and Distribution
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  - Transload and Distribution
- Logistics Parks
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- Customs Brokerage Service
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  - Customs Brokerage Service
- Freight Forwarding
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  - Freight Forwarding
- Marine
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- Private Car Storage
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Business Development
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- Business Development
Maps and Network
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- Maps and Network
- Intermodal Terminals
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Customer Centre

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Customer Centre
New to Rail
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- New to Rail
- FAQ
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Prices, Tariffs & Transit Times
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- Prices, Tariffs & Transit Times
- Fuel Surcharge
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  - Fuel Surcharge
- Exchange Rate
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  - Exchange Rate
- Optional Service Tariffs
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  - Optional Service Tariffs
- Terminal to Port Service Grids
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  - Terminal to Port Service Grids
Shipping Tools and Processes
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- Shipping Tools and Processes
- Carload Shipping Tools
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  - Carload Shipping Tools
- Intermodal North America Shipping Tools
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  - Intermodal North America Shipping Tools
- Intermodal Overseas Shipping Tools
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  - Intermodal Overseas Shipping Tools
- EDI (Electronic Data Interchange)
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  - EDI (Electronic Data Interchange)
- Automate
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  - Automate
- Freight Claims
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  - Freight Claims
- Customs Process
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  - Customs Process
- Private Empty Railcars
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- Commercial Dispute Resolution
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  - Commercial Dispute Resolution
- Rail Service Review
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  - Rail Service Review
Safety Guidelines and Regulations
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- Safety Guidelines and Regulations
- Safety Regulations
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  - Safety Regulations
- Damage Prevention
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  - Damage Prevention
- Equipment Specifications
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  - Equipment Specifications
- Loading Rules & Instructions
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  - Loading Rules & Instructions
- Overload Policy
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  - Overload Policy
- Shipping Dimensional Loads
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  - Shipping Dimensional Loads
- Track Specifications and Maintenance
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  - Track Specifications and Maintenance
- CN Campus Customer Training
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  - CN Campus Customer Training
Stay Informed
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- Stay Informed
- Customer News
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  - Customer News
- Events Calendar
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  - Events Calendar
- Brochure Gallery
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Customer Service Contact
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- Customer Service Contact

Safety

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Safety
Frequently Asked Questions
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- Frequently Asked Questions
Municipalities
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- AskRail
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  - AskRail
- Crossings
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- Moving Dangerous Goods
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- First Responders Resources
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  - First Responders Resources
- Dangerous Goods Team
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  - Dangerous Goods Team
- Key Route Risk Assessments
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  - Key Route Risk Assessments
- Rail Bridges
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  - Rail Bridges
- Questions and Comments
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  - Questions and Comments
Neighbours
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- Neighbours
- Living by the railway
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  - Living by the railway
- Parents and Children
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  - Parents and Children
  - Obie
- ATV and Snowmobile Safety
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- Rail Safety Week
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  - Rail Safety Week
- Questions and Comments
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  - Questions and Comments
Customers
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- Customers
Employees
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- Employees
- Our Approach
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  - Our Approach
- Looking Out For Each Other
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  - Looking Out For Each Other
- Contractors - eRailsafe
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  - Contractors - eRailsafe
  - Utility Installations
  - CN Right of Way Insurance Requirements
- Employee Involvement
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  - Employee Involvement
CN Police Service
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Safety Metrics
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- Safety Metrics
Regulations
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- Regulations

Delivering Responsibly

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Delivering Responsibly
Governance
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- Governance
- Board Mandate and Committees
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- Risk and Business Continuity
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  - Risk and Business Continuity
- Code of Business Conduct
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  - Code of Business Conduct
- Reporting Violations
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  - Reporting Violations
- Political Contributions and Activities
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  - Political Contributions and Activities
Environment
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- Environment
- EcoConnexions Programs
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  - EcoConnexions Programs
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- Emissions
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  - Emissions
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- Waste Management
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- Biodiversity and Land Management
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  - Biodiversity and Land Management
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- Environmental Investigations on CN property
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  - Environmental Investigations on CN property
Community
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- Community
- Health & Safety
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- Transportation Education
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- Environmental Sustainability
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- Diversity
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  - Diversity
  - Aboriginal Relations
- CN Railroaders in the Community
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  - CN Railroaders in the Community
  - Eligibility and Grants
  - Contest
  - Recognizing Exceptional Volunteers
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- Donations and Sponsorships - FAQ
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  - Donations and Sponsorships - FAQ
- CN Community Fund
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  - CN Community Fund
- Noise
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  - Noise

Intermodal Retail Specific Requests

Retail Orders

1-866-627-8540

Email Retail Orders

Retail Appointments

1-866-627-8579

Email Retail Appointments

Retail Releases

1-866-627-8529

Email Retail Releases

Proof of Delivery

Email Proof of Delivery

Optional Services

Email Optional Services

Retail Web Support

1-866-598-8483

Email Retail Web Support

Transborder Reservation
Door-to-door U.S

1-866-753-0770

Email Transborder Reservation

Reservation Requests
Ramp-to-Ramp

Email Reservation Requests

Export Reservations
Gate Appointments
Container Storage

1-866-851-7837

Email Export Reservations

Ramp-To-Ramp Delivery

1-866-598-8479

Email Ramp-To-Ramp Delivery

General Contacts

Public Inquiries

Emergency (CN Police)

Human Resources

Mailing Address

Montreal (Headquarters)

Sales & Marketing Contacts

Sales

Products

Customer Service Contacts

eBusiness Service

Service Delivery Representatives

Freight Claims

Intermodal Customer Service

Intermodal Retail General Inquiries

Intermodal Retail Specific Requests

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Delivering Responsibly

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Events Calendar