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Contact Us

Need to speak to someone at CN? All our contact information is listed below, we would be happy to hear from you!

General Contacts



Emergency (CN Police)

1-800-465-9239

Public Inquiries

1-888-888-5909

Email Public Inquiries


Human Resources

Human Resources - Recruitment

Email the Recruitment Team


Mailing Address



Montreal (Headquarters)

935 de La Gauchetière Street West
Montreal, Quebec
H3B 2M9
Canada


Sales & Marketing Contacts






Customer Service Contacts



eBusiness Service

1-800-361-0198

Email eBusiness Service

Service Delivery Representatives

1-866-9CN-RAIL (1-866-926-7245)
Email Service Delivery

Freight Claims

Freight Claims

Toll free: 1-800-667-8778

Email Freight Claims


Intermodal Customer Service



Intermodal Retail General Inquiries

Intermodal Retail Canada

1-866-896-6601

1-877-837-3176

Email Intermodal Retail Canada

Intermodal Retail U.S

1-866-482-6025

1-877-403-5493

Email Intermodal Retail U.S


Intermodal Retail Specific Requests

Retail Orders

1-866-627-8540

Email Retail Orders

Retail Appointments

1-866-627-8579

Email Retail Appointments

Retail Releases

1-866-627-8529

Email Retail Releases

Proof of Delivery

Email Proof of Delivery

Optional Services

Email Optional Services

Retail Web Support

1-866-598-8483

Email Retail Web Support

Transborder Reservation
Door-to-door U.S

1-866-753-0770

Email Transborder Reservation

Reservation Requests
Ramp-to-Ramp

Email Reservation Requests

Export Reservations
Gate Appointments
Container Storage

1-866-851-7837

Email Export Reservations

Ramp-To-Ramp Delivery

1-866-598-8479

Email Ramp-To-Ramp Delivery


Steamship Lines contact groups

Export related issues

Email Export related issues

Import related issues

Email Import related issues

Reefer related issues

Email Reefer related issues

Equipment and DRP

Email Equipment and DRP


Employment Verification


Confirmation of Employment US
Employer code 10161

1-800-368-4938

www.theworknumber.com
For Employees

1-800-367-2884

For Verifiers

1-800-367-5690


CN Pensioners


CN Pensioners

1-800-361-0739

www.cnpensioners.org

Media Contacts



Contacts