eBusiness Outage Process

For all Canadian Originated Shipping Instructions, please fax your completed bill-of-lading form to 1-888-783-7372.
For all US Originated Shipping Instructions, email your completed bill-of-lading form to CNSOUTH@CN.CA. Please mark Subject line with SHIPPING INSTRUCTIONS.

For all Releases, Order-in’s, Switches, please contact your Service Delivery Representative at 1-866-926-7245.