Our philosophy: a well-served customer is a happy customer. Want to be happy? Give us a call!
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Shipping with CN is quick, efficient and easy. All the information you need to become a CN customer is just a phone call away.
1-888-668-4626
Sales@cn.ca
For further information please see the Becoming a New Customer section of our site.
CN’s eBusiness and Transaction Centre is a single point of contact to answer your questions on eBusiness tools and electronic transmissions efficiently and accurately.
1-800-361-0198
ebusiness@cn.ca
CN's suite of electronic tools accelerates and simplifies your shipping process. On the web, you can do everything from getting a price and Transit Time to sending shipping instructions, paying your invoices, tracking/tracing and managing your shipments.
CN's Service Delivery Representatives are your connection to Operations. Whether you need reliable shipment information or assistance in moving goods, your Service Delivery Representative is here to help the team can be reached by dialing one, easy toll free number 24 hours, seven days a week.
1 866 9CN-RAIL (1 866 926-7245)
Service Delivery Team
CN's Automotive Customer Service Representatives take responsibility to resolve any automotive transporation issues quickly. They provide reliable shipment information and expert automotive support Located in Troy, MI, they can be reached Monday - Friday 08:00 - 20:00 CST
1-866-545-2423
USAUTO@cn.ca
A dependable, specialized team to meet your day-to-day needs.
1-866-896-6601
1-877-837-3176
cnroc-retail.logistics@cn.ca
1-866-482-6025
1-877-403-5493
cnroc_retail_usa@cn.ca
1-866-627-8540
cnroc-reservations@cn.ca
1-866-627-8579
cnroc-appointments@cn.ca
1-866-627-8529
cnroc-releases@cn.ca
cnroc-pod@cn.ca
nonfreight@cn.ca
1-866-598-8483
cnroc-imxweb@cn.ca
1-866-753-0770
imx-cube-us@cn.ca
cnroc_rv@cn.ca
1-866-851-7837
imx-osm@cn.ca
imx-rvhelp@cn.ca
1-866-598-8479
imx-traffic@cn.ca
An embargo is a method of controlling traffic when, in the judgement of the serving railroad, temporary circumstances, such as congestion, track conditions or acts of God, warrant restrictions against such movements.
EDIMGR@cn.ca
Overloaded or improperly loaded railcars may be unsafe to move forward if we consider that they may cause an accident or a derailment. Safety is our top priority. We offer a range of services to help you. Don’t risk your safety and the safety of others. Give our experts a call now.
1-866-4HI-WIDE (1-866-444-9433)
cwcoverload@cn.ca
Shipping to Mexico has never been easier
001-800-514-1999
001-800-514-5444
Access to additional resources that may help you.
1-888-MOVIN CN
Email Sales
1-888-888-5909
Email Public Inquiries
1-866-926-7245
Email Service Delivery