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Customer Centre

Taking on Winter
Be prepared for the winter season

Mexcio - Get the Rail Advantage
New Simplified Mexico Cross-border Process

Safety Handbook
Customer Safety Handbook

We strongly believe in creating and embedding a safety culture of trust, pride and teamwork.

Let us help you with all your shipping needs!


CN's suite of electronic tools is the fastest, easiest and most cost-effective way to manage your CN shipments. Once registered, you can easily order or release equipment, input all required documentation, track your shipments enroute, and perform a host of other tasks designed with your customer service needs in mind.

You'll enjoy instant up-to-date information, directly from CN's systems, 24 hours a day at your convenience. CN's tools provide you with real-time information on your shipments from rate request, through shipment management to viewing and paying your freight bills.

Upcoming Events

Feb 17 to 18, 2016
Cargo Logistics Canada
Feb 28 to Mar 2, 2016
Retail Industry Leaders Association - Supply Chain Conference 2016