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Customer Centre

What matters to you matters to us!

We are commited to serving you, with quick and easy access to all the information you require to suit all your transportation needs and to answer all your questions.

Let us help you with all your shipping needs!


CN's suite of electronic tools is the fastest, easiest and most cost-effective way to manage your CN shipments. Once registered, you can easily order or release equipment, input all required documentation, track your shipments enroute, and perform a host of other tasks designed with your customer service needs in mind.

You'll enjoy instant up-to-date information, directly from CN's systems, 24 hours a day at your convenience. CN's tools provide you with real-time information on your shipments from rate request, through shipment management to viewing and paying your freight bills.