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Need to speak to someone at CN?  All our contact information is listed below, we would be happy to hear from you!

General Contacts

Emergency (CN Police)

Phone: 1-800-465-9239

Public Inquiries

Phone: 1-888-888-5909
Email Public Inquiries

Mailing Address

Montreal (Headquarters)

935 de La Gauchetière Street West
Montreal
Quebec, H3B 2M9
Canada

Sales & Marketing Contacts

Sales

Phone: 1-888-MOVIN CN
Email Sales

Products

Alternative Fuels
Automotive
Bulk Commodities
Coal and Petroleum Coke
Dimensional Loads
Fertilizer
Forest Products
Grain
Hazardous Materials
Consumer Goods
Metals and Minerals
Petroleum and Chemicals

CN WorldWide Freight Forwarding

Industrial Development

Customer Service Contacts

eBusiness Service

Phone: 1-800-361-0198
Email eBusiness

Transportation Service Centers

1-800-342-5424 (Homewood, Illinois)
1-800-426-1903 (Jackson, Mississippi)
1-800-826-3321 (Memphis, Tennessee)

We also encourage you to communicate with us by telephone or e-mail at one of the addresses listed below:

Customers located in Eastern Canada

1-866-9CN-RAIL (Canada)

CNPQATL@cn.ca Quebec and the Maritimes
CNON@cn.ca Ontario
Customers located in Western Canada

1-866-9CN-RAIL (Canada)

CNSKMB@cn.ca Saskatchewan & Manitoba
CNBC@cn.ca British Columbia
CNAB@cn.ca Alberta
CNPG@cn.ca Prince George

Customers located in Lower Peninsula Michigan and the Toledo, Ohio area

1-866-545-2423 (Troy, Michigan)

USACSC1@cn.ca Troy, Michigan
USAAUT1@cn.ca Troy, Michigan - Automotive

Customers located in Wisconsin, Minnesota, Iowa & Upper Peninsula of Michigan

1-800-822-6440 (Stevens Point, Wisconsin)

CNSP@cn.ca

Customers located in Mexico
Phone:  001-800-514-1999 (Toronto,Ontario)
Fax: 001-800-514-5444 (Toronto, Ontario)

Intermodal Customer Support

Media

Mark Hallman
Director
Communications and Public Affairs
Phone: 905-669-3384
Email Mark

Investment Community

Robert Noorigian
Vice-president
Investor Relations
Phone: 514-399-0052
Email Robert

Paul Butcher
Senior Manager
Investor Relations
Phone: 514-399-4654
Email Paul