Download the ModalPass app to save time at the gate, making your visit faster and more efficient! Only drivers registered at the terminal are allowed to use the app. ModalPass is operational at the following CN terminals:
To learn more about how you will benefit from ModalPass, contact your Account Manager, the CN Reservations team or email the ModalPass team.
Watch the How to Use Tutorial
Watch the Registration Tutorial
DOWNLOAD THE JOBAID
Visit the Apple Store or Google Play and search for ModalPass. Choose the option to Download and install the app.
To register to Modalpass you will need:
* ModalPass will not work with tablets and/or personal computers
ModalPass Installation and Registration Instructions
Here is how ModalPass works:
ModalPass Jobaid
Watch the Tutorial
A mission is one terminal visit. It is comprised of check-in and check-out tasks
A check-in is the in-gate information that is entered in the ModalPass app prior to your arrival at the terminal.
For example: entering the equipment information such as chassis number that you are bringing into the terminal.
A check-out is the out-gate information that is entered in the ModalPass app prior to your arrival at the terminal.
For example: entering the equipment information such as the container number that you are taking out of the terminal.
If you are leaving the terminal without a unit (bobtailing out) you do not need to enter your check-out information in the ModalPass app. You can proceed to the gate kiosk as you would normally do.
If you are leaving the yard with the chassis you checked in with, during the check-out process you can move the slide button to the right to select the option.
Before you get to the CN gate you can view, edit or delete your information by selecting the Options Button.
Once you have completed your check-in or check-out , you will be presented with the options to “Add Check-in”, “Add Check-out” or choose “Done”. If you choose either of the first two options you will be able to add a second container or chassis to your mission.
You can change your password or challenge questions through any web browser online on our website.
You can print your buck slips online on our website through any web browser and click “View / Print Buck slips”.
To view your gate receipt (Buckslip) or ALERTS you will:
*ALERTS are a message from the CN terminal or from the App
ModalPass Jobaid Or Visit our online tool to download a digital copy: https://ecprod.cn.ca/cis/#/tools/gate-receipts
You can change your CN sites or drayage company from within the ModalPass app and choose Settings. Under Settings you will have the option to “Edit My Sites” or “Edit My Drayages”.
You can also login to our website and click on “My Sites” or “My Drayages”.
You can request assistance with Modalpass from the App where you have the option to "Submit Feedback" under the site info screen.
You can also email our ModalPass experts.
To edit your sites and drayage you need to go in the ModalPass settings. You have the option to change the sites you visit and/or the companies you drive for "Edit my Sites" or "Edit my Drayage".
Watch the Intermodal Terminal Safety Procedures video