CN implemented measures that include:

• Restricting employee travel;
• Increasing social distancing;
• All employees returning from travel from another country must self isolate;
• Employees who have signs or symptoms of COVID-19 must self isolate;
• Employees who have someone in their household who has tested positive or is being tested for COVID-19 must self isolate;
• Employees not required on site have been offered to work from home;
• Cleaning regimens on trains, in terminals, bunkhouses and in our offices have been amplified.
• Employees and their managers have access to a dedicated COVID-19 team to report any symptoms or to query on situations associated with COVID-19;
• CN employees are kept informed regularly on measures taken under the Company’s Pandemic Plan;
• Any area that may be contaminated will be evacuated and disinfected and any other employee who may have been infected will be required self-isolate;
• CN employees accessing the premises of suppliers or customers can, upon request, provide a CN-issued personal Health Certificate form

On staff medical team and occupational health department are playing a pivotal role in our pandemic planning.They are fully aligned and take direction from the World Health Organization, as well as Provincial, State and Federal authorities as required. They are also a member of the Association of American Railroad Health Committee.

Yes, the Canada - United States border remains open to rail as it is essential to the delivery of the goods our society requires.

CN’s overriding focus is on running a safe and productive railway during these challenging times. We are a critical component of the supply chains that North Americans are reliant upon for everyday supplies of food, medical equipment, fuel and other consumer goods.

Trains do not run only with locomotive engineers and conductors. To keep our network running safely, CN must inspect, monitor and maintain the infrastructure on the entire 32,000 km/20,000 mile network on an ongoing basis and make repairs as needed. Refraining from doing so would be negligent and run against regulations. This includes all infrastructure from our signals and crossings, to our tracks, bridges and rail bed.

Each year, CN crews fix hundreds of grade crossing surfaces and replaces approximately 1.8 million rail ties to maintain a safe network. This safety critical work cannot wait.

We know that prevention is currently the best defense against COVID-19. CN has committed to take precautions to limit the potential spread of COVID-19 within our workforce and the communities where we operate.

As part of our pandemic plan, CN requires employees to:

• Maintain a minimum of 2 m/6 feet of distance between their peers whenever possible, including briefings, coffee breaks and meals;
• Avoid person-to-person contact (such as shaking hands) and face-to-face meetings;
• Stagger start times, access to locker rooms, and coffee and lunch breaks;
• Space out when travelling by van or bus to a work site to maximize distance between employees;
• Amplify cleaning and disinfecting regimes of frequently touched areas and equipment;
• Leverage electronic communications. For example, job briefings are held over the radio or phone or in smaller groups to mitigate face-to-face contact; and
• Follow other measures as indicated by Federal, State and Provincial health authorities, such as possibly the wearing of masks.

CN strives to be a good neighbour that is why CN employees in the community will continue to practice good hygiene, and minimize exposure to community members by:

• Limiting interaction with community members;
• Practicing social distancing;
• Using food and goods delivery services, where applicable; and
• Leveraging the various electronic means of communication with stakeholders, officials, contractors, and suppliers.

Everyone at CN is committed to an incident- and injury-free workplace and it is our number one priority to train our workforce on Life Critical Rules so we all go home safely, every single day. Now is no different. To learn more, please visit : www.cn.ca/en/safety/employees/life-critical-rules.

CN has measures in place to minimize impacts to a community’s limited health resources. Employees and their managers have access to a dedicated COVID-19 team to report any symptoms or to query on situations associated with COVID-19. In addition, every employee has access to telemedicine during the pandemic. This means is if they need to speak to a medical professional, they do not need to do so in person

A rigorous process has been put in place so that in the event of a positive COVID-19 case, the area that may be contaminated is evacuated and disinfected and any other employee who may have been infected or is suspected to be infected is immediately sent home to self-isolate for a minimum of 14 days. The employee will return to work only when cleared for duty by CN’s Occupational Health Services department.

Only CN’s operation-essential employees are working outside their homes. The Company is striving to minimize exposure among coworkers, families, customers, and communities by following preventive measures. This way, when our employees come to work, they can focus on safely and efficiently keeping our trains running and delivering essential products and services.

Crews that need to perform maintenance or construction work in a community have been advised to limit interaction with the local community. For more information and details on other CN measures, please see question 3.

CN recognizes that there continues to be shortages of supplies across the country. CN has taken measures to address this, including:

• Employees have been encouraged to bring groceries and meals from home and/or take advantage of food delivery services from local businesses.
• CN’s Procurement and Supply Management department continues to work directly with suppliers to source cleaning and disinfecting products for our employees and cleaning crews, which should minimize any impact on local supplies.
• CN continues to distribute large quantities of disinfecting and cleaning supplies. For example, CN crews are supplied with disinfectant wipes, additional cleaning products have been added to locomotives and hand sanitizers have been installed at access points across the network.