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CN provides a broad range of optional services to respond to all your needs. In the course of managing your logistics chain, you may occasionally require additional information that goes beyond the basic hauling of freight, for example:

• Asset Use
• Diversions
• Ordering Railcars
• Switching
• Government imposed fees

Our objective in designing these services is to provide you with options while optimizing asset utilization and availability.

Optional serviceslite is a monthly newsletter where we give you the "skinny" on related updates and what we are doing to address your needs.

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Full listing of our optional services

• CN 9000 - Includes a full listing of optional services and prices for carload customers. Changes for 2012 (PDF)
• CN 9100 - Includes a full listing of optional services and prices for intermodal shippers. Changes for 2012 (PDF)
• CN 9001 CDA - Switching services in Canada.
  • Additional Information: CTA interchange points - Canada (PDF 38.889KB)
• CN 9001 U.S. - Switching services in the U.S.
• CN 9002 - Automotive Services.
• CN 9003 - Dimensional Load Services.
• CN 9004 - Unit Train Services. Changes for 2012 (PDF)
• CN 9008 - Miscellaneous Fees.
• Private Car Storage – Information on storage options for private cars.
• List of Dangerous Goods, Hazardous Materials, and Environmentally Sensitive Materials - This list includes STCC codes of products that could be sensitive to the environment if spilled.
• List of Rail Security-Sensitive Materials (RSSM) - This list includes STCC codes of products that are affected by the regulations issued from the US Department of Homeland Security's Transportation Security Administration (TSA) on November 26, 2008.

  Your best bet for keeping optional service costs down to a minimum is to arm yourself with the facts. Customers who become familiar with our optional services publications will be well positioned to make sound business decisions - allowing you to weigh your options when shipping with CN versus another mode of transportation.

Optional services contacts

Name	Phone	Region
Tammie Hutchinson Email Tammie	715-345-2564	North Division
Teresa Edwards Email Teresa	519-339-1275	Carload only - IL, north of Centralia; Chicago, IN, Lower MI, Sarnia ON
Anouk Ducharme Email Anouk	514-399-5960	Eastern Canada - Atlantic, QC, ONT - Greater Toronto Area, Great Lakes N. & S.
Doug Thoroski Email Doug	204-934-0676	Thunder Bay and Western Canada
Barbara Plant Email Barbara	204-934-8322	Customs (Canada and U.S.); Overloads (Canada)
Richard Kyzar Email Richard	601-592-1979	US Southern Region/Central Division
Noeleen Clahane Email Noeleen	905-760-5133	Intermodal U.S. and Canada