Do not overload your car
As stated in our optional services tariff CN 9000 item 14000, the weight of the commodity you put in your car must not exceed the load limit stenciled on the car. Furthermore, the weight, indicated on the car, plus the weight of your commodity must not exceed the maximum gross weight capacity of the route to destination.
If you are unable to determine the capacity of the route to destination, contact our Transportation Service Center at 1-877-208-5019.
After the car is loaded, make sure that all compartments in the car are loaded to the same level. This is important for safety. An improperly loaded car may result in a derailment, structural damage or commodity loss for the shipper.
Improperly or overloaded cars, when detected, will be pulled aside for load adjustment. The shipper will be responsible for arranging for the load to be reduced or rearranged and paying the costs for any such services, in addition to additional switching, asset use, and penalty charges.
