Intermodal North America Shipping Tools
CN's suite of electronic tools is the fastest, easiest and most cost-effective way to manage your CN shipments. Once registered, you can easily order or release equipment, input all required documentation, track your shipments enroute, and perform a host of other tasks designed with your customer service needs in mind.
Below is a list of all links and tools that will facilitate your transactions with CN. If you require further assistance please take a look at our Customer Service section for special shipment instructions and our contact list.
| Use our Tools... | EDI / B2B tools | Demos/Documentation | |
|---|---|---|---|
| Step 1 - Plan | |||
| Get instantaneous prices | |||
| View private and public tariffs | |||
| Look at the intermodal terminals and specifications | |||
| Find rail stations and terminals | |||
| Service Plan Numbers | |||
| Get Interline Route | |||
| Get rail miles and route |
Rail Miles and Routes |
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| Domestic Intermodal Service Schedule (Ramp - Ramp) (PDF 14.05KB) | |||
| Get transit time | |||
| Reserve an intermodal unit |
Intermodal Orders |
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| Book a shipment with CN's trucking services | |||
| Look at Maximum payloads for intermodal units (PDF 20.23KB) | |||
| Look at container specifications |
Equipment Specifications |
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| Look at train service guidelines for dimensional shipments (PDF 11.01KB) | |||
| Learn about Speedgate requirements | |||
| Find Generator Sets (Gensets) | |||
| Step 2 - Ship | |||
| EMP Reservations | |||
| Order empty equipment - Intermodal retail customers | |||
| Request pick-up and delivery (Door-to-door) |
Intermodal Retail |
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| Get an intermodal export reservation on a train |
Reservation request |
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| Send shipping instructions (bill of lading) |
Shipping Instructions |
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| View existing shipping instructions (bill of lading) |
Shipping Instructions Details |
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| Correct or cancel shipping instructions (bill of lading) |
Call 1-800-361-0198 |
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| Divert a container |
Please contact you CSR |
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| Guarantee storage |
Intermodal Shipment Status |
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| Step 3 - Trace | |||
| Get an itinerary for your shipment |
Trip Plan |
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| Monitor your shipments |
Intermodal Shipment Status , Intermodal Direct, My Shipments, Quick Trace |
Intermodal Shipment Status Demo, Intermodal Direct Demo, My Shipments Demo, Quick Trace Demo |
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| Receive a report on shipments |
My Reports |
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| View your containers at all your CN served facilities |
Intermodal Retail |
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| Look up the shipment weight |
Shipment Weights |
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| Get shipment history |
Intermodal Retail |
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| Get detention alert report | |||
| Get detailed information on equipment status |
Intermodal Shipment Status, Intermodal direct
|
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| File Damaged Freight Claims |
File Damaged Freight Claims |
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| Obtain pickup numbers |
Intermodal Direct |
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| Obtain a proof of delivery (POD) |
Intermodal Retail |
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| Step 4 - Pay | |||
| Get status of your account |
eBill Service |
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| View and pay my invoices |
eBill Service |
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| Send payment details (remittance) |
eBill Service, Upload |
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| Dispute an invoice |
eBill Service
|
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eBusiness Service
eBusiness Service
Phone: 1-800-361-0198
Email eBusiness

