We want to hear from you!
Take our Damage Prevention Survey.

Our ultimate goal is to handle your shipment so you don't need to file a claim. Unfortunately sometimes things do happen and your goods may be damaged during the transportation process. If we have caused damage to your goods, we will make it right. All you have to do is let us know.

• Report damages
• Provide an intent to claim
• Submit a claim
• Check current claims activity

The Claims Process

Guidelines for submitting a claim

• Damage notification or intent to claim must be submitted within 4 months of your product arriving at final destination
• If additional information is required, we will use the name and contact number that you enter on the claim website as our point of contact

For more information on freight claim settlements or inspections, please contact us at 1-800-667-8778.