Typical entry-level positions: Windows System Administrator

Name: Caroline Guimond

I started my career as a Help Desk analyst, moved on to second level support, and also provided desk side support on a contract basis. I moved on to work on the automated software deployment initiative for Windows 95/NT and then was recruited onto the XP project. When that work was completed, three-years ago, I was hired as a CN employee.

My role

Today I am part of the Workstation Team where I do some third level support, software packaging, software and security patch deployment/management, and also support our Software Distribution Portal. As well, I configure and manage CN policies applied on our XP workstations.

My team

The Workstation team is a dynamic group, responsible for the architecture and maintenance of our CN Desktop. We thrive on finding new ideas to continue improving it.

Work/Life balance

With the many roles we all have in our lives, I believe it is crucial to maintain a proper work/life balance. Sometimes it can be difficult to detach yourself from ongoing projects, but it's important to take care of our physical and mental well-being.

Challenges

To remain the top North American's railroad, keeping status quo is not an option. CN employees are challenged to stay at the top of their game, by ensuring our work processes are always improved. This guarantees constant determination to be the best employee you can be.

Why did I apply for this job?

It's a privilege to work for the best North American railroad company that offers a good employee development plan and great career advancements opportunities. CN also uses very advanced and challenging technology.